Governance & Policies
We are committed to the highest standards of governance, compliance, and ethical conduct. Our policies ensure transparency, protect stakeholders, and build trust.
Built on Trust
Rigorous compliance frameworks protecting all stakeholders
Our Governance Principles
Transparency
Open reporting and public accountability
Accountability
Clear responsibility and oversight
Integrity
Ethical conduct in all operations
Stewardship
Responsible resource management
Our Policies
Key documents governing our operations
Privacy Policy
How we collect, use, and protect your personal information. GDPR-compliant data handling practices.
Read PolicyTerms of Service
Platform terms and conditions for donors, NGOs, and partners using our services.
Read TermsChild Safeguarding
Comprehensive policy protecting children in all programs and operations. Zero tolerance for abuse.
Read PolicyFinancial Controls
Policies ensuring proper use, tracking, and reporting of all funds received and disbursed.
Read PolicyAML/CFT Compliance
We maintain robust Anti-Money Laundering and Counter-Terrorism Financing controls to ensure funds are used for legitimate humanitarian purposes.
- KYB/KYC Verification - All organizations and donors are verified before transactions
- Sanctions Screening - Continuous monitoring against global sanctions lists
- Transaction Monitoring - AI-powered detection of suspicious activities
- Regular Audits - Annual third-party compliance audits
Our Compliance Standards
FATF Recommendations Aligned
GDPR Compliant
PCI-DSS Level 1
Annual External Audit
Reporting & Whistleblower
Report a Concern
If you witness misconduct, fraud, or policy violations, please report them confidentially.
Report ConcernWhistleblower Protection
We protect whistleblowers from retaliation. All reports are investigated confidentially.
Learn MoreQuestions About Our Governance?
Our compliance team is available to address your concerns.
Contact Compliance Team